A/Prof. Cooper’s practice is, as a health care provider in the private sector, bound by the Health Records and Information Privacy Act 2002 (NSW) and the Privacy Act 1988 (Cth) this includes both the Australian Privacy Principles and the NSW Health Privacy Principles. These principles set the standards by which we handle personal information collected from our patients.
A/Prof. Michael Cooper’s practice collects personal and health information from individuals enquiring about or seeking health services. We will collect personal information directly from you wherever reasonably practicable. However, we may at times collect personal information from your referring doctor, other treating doctors or fertility specialist. Sometimes we may obtain health information about you from your partner or other family member when it is not practicable to obtain it from you. This information will always be confirmed with you when it does become practicable to do so.A/Prof. Michael Cooper’s practice collects personal and health information from individuals enquiring about or seeking health services. We will collect personal information directly from you wherever reasonably practicable. However, we may at times collect personal information from your referring doctor, other treating doctors or fertility specialist. Sometimes we may obtain health information about you from your partner or other family member when it is not practicable to obtain it from you. This information will always be confirmed with you when it does become practicable to do so.
Your personal and health information is collected and used to ensure you can be informed about the services that we provide, that you receive the best possible care if you become a patient of A/Prof. Michael Cooper and for us to manage the health services we provide to you effectively. It will also be used to send communications (including results) to you and your treating doctors, provide information and advice, conduct business processing functions, update our records and keep your contact details up to date, respond to any complaint made by you, comply with any law, rule, regulation, lawful and binding determination, decision or direction of a regulator, or in co-operation with any governmental authority.
It will also be used internally for the administrative, marketing, planning, product or service development, quality control and research purposes of A/Prof. Michael Cooper and its related bodies corporate.
If any of the personal or health information you provide is not accurate or complete, or you choose not to provide us with your personal information, it may detrimentally affect the services that we can provide and we may be unable to provide you with our services.
We may disclose your personal and health information to our employees, related bodies corporate, contractors and service providers for the purposes of us providing the health service to you, managing our business and while striving to improve healthcare outcomes, for new product or service development and research purposes. We may also disclose your personal and health information to healthcare professionals directly involved in your treatment. Please note, if you are hospitalised as a result of your treatment and your records are needed urgently, they will be forwarded to the relevant medical professional without waiting for written consent. Health information may also be provided to third parties if we are legally obliged to do so by a court subpoena, statutory authority, search warrant, coronial summons or to defend a legal action. If information is requested by a third party connected to you it must be accompanied by an original written authorisation from you to release that information.
There may be instances where mailing houses, couriers, payment processors, data entry services providers, electronic network administrators and debt collectors are provided with some of your personal details. They will never have access to your treatment information.
No personal or health information is disclosed to parties outside Australia except in circumstances where you request and consent to its release (ie the shipment of biological material to an overseas clinic).
What is ‘personal information’?
Our website address is: http://mjwcooper.com.au.
The types of personal information that we collect from you will depend on how you use our website. Your privacy is very important to us and any personal information that we may collect will be treated as strictly confidential.
WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT
We do not collect or use any personal information on visitors to our website, through the use of third party cookies or other software or hardware techniques. Google Analytics uses first party cookies to anonymously and in aggregate report on visits to this website. This may include the number of hits the website receives and the domains from which this website is accessed. To determine what our users are interested in, we may also look at the frequency of search words used in connecting you to this website.
If you log onto the website and read or download information: our Internet Service Provider/Hosting Provider will record your server address, domain name, the date and time of your visit to our website, the pages viewed and the information downloaded. This information is used for statistical and website development purposes only.
Use and disclosure of information
We will not sell, share or rent your personal information. We will not disclose any information, unless required by law or if we believe it necessary to provide you with a service you have requested. We may also do so to implement our terms of service, protect the rights, property or personal safety of another user, any member of the public or ourselves, or if our assets and operations are transferred to another party as a going concern. We may also send you information updates, which you have requested. Therefore we may sometimes share your personal information with a service partner, subject to confidentiality provisions, but will not otherwise disclose it to other companies without your consent or reasonable expectation.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Any forms hosted on this website are protected against spam by the reCAPTCHA service provided by Google. The API works by collecting hardware and software information, such as device and application data and the results of integrity checks, and sends that data to Google for analysis. By using the forms and reCAPTCHA service, you consent to the processing of data about you by Google in the manner as described above.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Links to other websites
EMBEDDED CONTENT FROM OTHER WEBSITES
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
HOW LONG WE RETAIN YOUR DATA
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
WHAT RIGHTS YOU HAVE OVER YOUR DATA
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
WHERE WE SEND YOUR DATA
Visitor comments may be checked through an automated spam detection service.
Notification of change